Shipping policy

Swedish Candyland Shipping Policy

Flat Shipping Rates:

  • Order Value $/€1 – €75.00: Shipping Rate $/€8.99
  • Order Value $/€75+: Free Shipping

Shipping Times:

  • Actual shipping times vary based on location and product.
  • Processing typically takes 1-2 business days.
  • Orders are shipped on business days (Monday-Friday, excluding Swedish federal holidays).
  • Orders placed on weekends or holidays will be processed starting the next business day.

Country-Specific Restrictions:

  • Check for import restrictions in your country before placing an order.
  • Verify your delivery address carefully; we are not responsible for incorrect addresses.

Customs Duties, Fees, and Taxes:

  • Buyers are responsible for all applicable customs duties, fees, and taxes upon receiving their order.

Order Tracking:

  • We use Postnord or UPS for deliveries.
  • Track your order using the link provided in your dispatch email.
  • Once your order leaves our warehouse, it is your responsibility to receive it and inform the courier of any changes.
  • If you cannot be present to receive your order, notify the courier immediately to arrange an alternative delivery date or address.

Fresh Goods:

  • Couriers may not be able to hold fresh goods beyond the first delivery attempt.
  • Orders will be left at your risk if you do not notify the courier of an alternative delivery address or date in time.
  • Couriers cannot contact you directly upon delivery; leave delivery instructions for a safe place if you are not available to accept the delivery.
  • We cannot accept responsibility for changes to products' shape, texture, form, etc. that can reasonably be expected to occur to food & drink items whilst being shipped. This includes melting of sweets and/or chocolate which are shipped to warm areas or during warm weather periods  - unfortunately the effects of the weather where you live are completely out of our control! 

Additional Information:

We are happy to help with any questions you may have regarding shipping!

Drop us a line